If you've been assigned the responsibility to manage your company's cell phone program, we feel your pain. It's a thankless job, but the tools and services are available through TelAssess to turn a bad situation into a good one.

In April, 2003 the telecom administrator at a medical equipment manufacturer was tasked with trimming $100,000 from the annual telecommunications budget. He assumed this process would require him to evaluate the entire spectrum of telecom spend, and decided to start with the company's 400 cell phones.

But how? He knew that they were likely spending too much on wireless but he didn't have an internal option to resolve the problem. Whatever thinking had led them to this situation needed to be "rethought". It was time for automation, and help from the outside.

That's where our application capability came in. Within days of deployment, significant rate plan optimizations and abusive-user savings opportunities were identified. Real savings of $25 per phone and $10,000 per month were being captured by August. And those are net savings, after paying the costs of this solution!

Because this company opted for the Application Subscription program, they have benefited from ongoing wireless management improvements. Building upon the initial savings, the client continues to receive incremental monthly savings by enabling managers to closely monitor spending while providing automated rate plan recommendations.

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